Privacy Policy

Introduction

Hyggewear respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you visit our website or place an order with us.

Information We Collect

We may collect and process the following types of personal data:

• Identity information: name, username, or similar identifiers
• Contact information: email address, phone number, shipping and billing addresses
• Transaction information: order details and payment information
• Technical information: IP address, browser type, device information, location data
• Usage information: how you interact with our website
• Communication preferences: your marketing and contact preferences

How We Use Your Information

We use your personal data for the following purposes:

• Processing and fulfilling your orders
• Managing your account and providing customer service
• Improving our website, products, and services
• Sending you updates and marketing communications with your consent
• Complying with legal obligations
• Protecting our business and preventing fraud

Legal Basis for Processing

We process your personal information based on:

• Contract fulfillment: to perform our contractual obligations to you
• Legitimate interests: to operate and improve our business
• Consent: when you have provided explicit permission
• Legal compliance: when required by law

Data Sharing

We may share your personal data with:

• Service providers who help us operate our business
• Payment processors to complete transactions securely
• Shipping companies to deliver your orders
• Professional advisers including lawyers and accountants
• Regulatory authorities when legally required

We do not sell your personal information to third parties.

International Transfers

Your information may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. After this period, we will securely delete or anonymize your information.

Your Rights

Under applicable data protection laws, you have the following rights:

• Right to access: request copies of your personal data
• Right to rectification: request correction of inaccurate data
• Right to erasure: request deletion of your data
• Right to restriction: request limitation of processing
• Right to data portability: receive your data in a portable format
• Right to object: object to processing of your data
• Right to withdraw consent: withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. For more information, please refer to our cookie notice displayed when you first visit our site.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.